System Administration Service

System administration service is made for those who want to entrust their server maintenance to qualified professionals. It is unnecessary, and sometimes even counterproductive, to spend time and effort doing all the tasks yourself to succeed. Take care of your core business and delegate the rest to professionals.
	Basic	Extended	Complete
Initial setup of the operating system and control panel	+	+	+
Setting up backup	+	+	+
Migrate sites with matching control panels for free	+	+	+
On-time server software update	+	+	+
Problem-solving server configuration to meet the requirements of your CMS	+	+	+
Configuring ConfigServer Security & Firewall	+	+	+
Installation of additional software (software supported by the control panel)	-	+	+
Optimization of the operating system and services	-	+	+
Regular anti-virus scanning	-	+	+
Installation of non-standard software (subject to prior agreement)	-	-	+
Regular security audit	-	-	+
Storage space for backups on our server, GB	-	100	200
CloudLinux license (upon request)	-	-	+
Basic monitoring	+	+	+
Extended monitoring	-	+	+
Complex monitoring	-	-	+
Guaranteed response time, minutes	60	30	20

Cost for virtual servers in Russia, per month	4 000 rubles	9 000 rubles	14 000 rubles
Cost for physical servers in Russia, per month	7 000 rubles	16 000 rubles	28 000 rubles
Cost for virtual servers in Europe, per month	39 euros	79 euros	129 euros
Cost for physical servers in Europe, per month	69 euros	149 euros	259 euros

Number of hours covered in the tariff per month (including update work and reaction to monitoring events)	3	5	10
The cost of additional work in Russia, per hour	3 500 rubles	3 000 rubles	2 500 rubles
The cost of additional work in Europe, per hour	35 euros	30 euros	25 euros
The cost of an hour's work in Russia without a subscription	7 000 rubles
The cost of an hour's work in Europe without a subscription	70 euros

Initial setup of the operating system and control panel
Basic	+
Extended	+
Complete	+
Setting up backup
Basic	+
Extended	+
Complete	+
Migrate sites with matching control panels for free
Basic	+
Extended	+
Complete	+
On-time server software update
Basic	+
Extended	+
Complete	+
Problem-solving server configuration to meet the requirements of your CMS
Basic	+
Extended	+
Complete	+
Config Server Security & Firewall
Basic	+
Extended	+
Complete	+
Installation of additional software (software supported by the control panel)
Basic	-
Extended	+
Complete	+
Optimization of the operating system and services
Basic	-
Extended	+
Complete	+
Regular anti-virus scanning
Basic	-
Extended	+
Complete	+
Installation of non-standard software (subject to prior agreement)
Basic	-
Extended	-
Complete	+
Regular security audit
Basic	-
Extended	-
Complete	+
Storage space for backups on our server, GB
Basic	-
Extended	100
Complete	200
CloudLinux license (upon request)
Basic	-
Extended	-
Complete	+
Basic monitoring
Basic	+
Extended	+
Complete	+
Extended monitoring
Basic	-
Extended	+
Complete	+
Complex monitoring
Basic	-
Extended	-
Complete	+
Guaranteed response time, minutes
Basic	60
Extended	30
Complete	20
Number of hours covered in the tariff per month (including update work and reaction to monitoring events)
Basic	3
Extended	5
Complete	10
The cost of additional work in Russia, per hour
Basic	3 500 rubles
Extended	3 000 rubles
Complete	2 500 rubles
The cost of additional work in Europe, per hour
Basic	35 euros
Extended	30 euros
Complete	25 euros
The cost of additional work in Russia, per hour
Basic	4 000 rubles
Extended	9 000 rubles
Complete	14 000 rubles
Cost for physical servers in Russia, per month
Basic	7 000 rubles
Extended	16 000 rubles
Complete	28 000 rubles
Cost for virtual servers in Europe, per month
Basic	39 euros
Extended	79 euros
Complete	129 euros
Cost for physical servers in Europe, per month
Basic	69 euros
Extended	149 euros
Complete	259 euros
The cost of an hour's work without a subscription
in Russia	7 000 rubles
in Europe	70 euros